🔒 Your privacy matters to us. At TableTrack, we are committed to transparently explaining how we collect, store, and protect your personal and restaurant business information.
1 Overview
This Privacy Policy explains how TableTrack ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit our landing pages, utilize our digital QR menu system, or interact with our restaurant management system platform.
By registering for TableTrack or browsing our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue using our software and website services.
2 Information We Collect
We collect information to provide better services to all our restaurant operators and dining customers:
- Restaurant Profile Data: Restaurant name, logo, phone number, email address, physical location, tax IDs, and billing contact details provided during signup.
- Operational Data: Menu items, categories, pricing, table numbers, staff user details, order logs, and daily sales transaction summaries.
- End-Customer Data: When diners scan QR codes or place digital orders, we may collect table numbers, selected order items, payment confirmation details, and customer contact info (if provided for digital receipts or loyalty).
- Technical & Usage Data: Device IP address, browser type, operating system, timestamped access logs, and session statistics.
3 How We Use Your Information
We process collected data exclusively for valid business and operational reasons:
- To power and maintain our real-time order processing, QR menu display, and table tracking system.
- To process subscription billing and issue official tax invoices.
- To deliver analytics insights and revenue reports to restaurant owners.
- To send critical system updates, security alerts, and customer support notifications.
- To detect and prevent fraudulent activities, system abuse, or cyber threats.
4 Data Sharing & Disclosure
We do not sell, rent, or trade your personal or business data to third-party advertisers. Data is shared strictly under the following limited circumstances:
- Authorized Service Providers: Trusted payment gateways (Stripe, Razorpay, PayPal), cloud hosting partners (AWS, DigitalOcean), and transactional email delivery networks.
- Legal & Regulatory Compliance: When required by law enforcement, court subpoenas, or statutory reporting mandates.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information will remain protected under equivalent confidentiality terms.
5 Data Security
We implement robust technical and organizational measures to safeguard your information:
- SSL / TLS Encryption: All data transmitted between your browser and our servers is encrypted using standard 256-bit SSL protocols.
- Access Controls: Strict role-based permissions prevent unauthorized internal staff access to sensitive restaurant or billing records.
- Automated Backups: Daily automated database backups are encrypted and stored across redundant geographic data centers.
6 Your Rights & Choices
As a registered user, you retain complete control over your account and business information:
- Account Data Modification: Update your profile, tax details, or menu configurations directly from your admin panel.
- Data Export: Download full transactional histories, sales reports, and customer list logs in Excel or PDF formats at any time.
- Account Deletion: Request full permanent deletion of your restaurant profile and associated data by contacting our support team.
7 Contact Us
If you have any questions, concerns, or privacy requests regarding this policy, please reach out to our privacy officer:
Email: privacy@tabletrack.com | Support Portal: support.tabletrack.com